HIRE SERVICE

It's easy to enjoy luxury fashion without the commitment of ownership. Here’s how our hire service works:

Browse Our Collection

Explore our carefully curated selection of designer garments and accessories. Whether it's a gala, a wedding, or a special night out, we have the perfect piece waiting for you.

Select Your Dates

Choose the rental period that suits your needs—whether it's 4, 8, or 12 days. Simply select the dates, and we’ll handle the rest.

Place Your Order

Found your perfect outfit? Add it to your cart and complete your order in just a few clicks. We'll make sure it arrives ready for your big moment.

Wear and Enjoy

Revel in the luxury of designer fashion. Enjoy every moment, knowing you’ve made a choice that’s as good for the planet as it is for your wardrobe.

Easy Returns

When your rental period ends, simply place the item in the prepaid return packaging and drop it off. No need to worry about cleaning—we’ve got that covered.

TERMS & CONDITIONS

Before you rent with us, please take a moment to review our key terms and conditions:

  1. Your rental period starts on the day you receive your item and ends on the return date. Late returns may incur additional fees.
  2. While we take care of cleaning, we ask that you handle the items with care. Significant damage beyond normal wear may result in extra charges.
  3. Please return items using the prepaid packaging provided. If something happens during return shipping, contact us immediately.
  4. You can cancel your order up to 24 hours before delivery for a full refund. After that, a cancellation fee may apply.
  5. If your item doesn’t fit, return it within 24 hours for store credit, minus a small restocking fee.
View the full terms and conditions

FREQUENTLY ASKED QUESTIONS

How do I find my size?

Our detailed sizing guide on each product page makes it easy to find your fit. Still unsure? Our customer service team is here to help.

What if my item doesn’t fit?

No worries—return it within 24 hours for store credit, minus a small restocking fee. Just reach out, and we’ll assist with the return process.

Can I extend my rental?

Absolutely! If you’re loving your look and want to keep it longer, just contact us to arrange an extension. Additional charges will apply based on the extension period.

Who handles cleaning?

We do! All items are professionally cleaned and prepared before and after each rental, so you can focus on enjoying your experience.

What if I accidentally damage the item?

Accidents happen. Please contact us right away if there’s damage beyond normal wear. Depending on the extent, there may be additional fees.

Is there a security deposit?

No security deposit is required. We trust our customers and ensure our items are treated with care. However, if the item is returned late or has damage to it, a fee may be incurred.

How quickly will I receive my order?

We offer multiple shipping options, including express delivery for those last-minute events. Delivery times depend on your location.

Can I purchase an item I’ve rented?

Yes! If you fall in love with your rental, let us know. Many of our items are available for purchase.

Do you ship internationally?

Currently, we only ship within Australia, but we’re working on expanding.

Still have questions?

Contact Us